RJ DowellPERSONAL PORTFOLIO
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PROFESSIONAL WORK · Publishing & platforms

Communications migration support

Helped move to a new communications platform: mapped integration dependencies, coordinated vendors, and shipped the website SMS-consent changes.

ContributedDelivered components · broader migration openDocumented September 25, 2026

My contribution

Supported migration discovery and vendor coordination, mapped integration dependencies, and implemented the documented website consent changes.

Tools
Communications platforms · CRM integrations · Web forms · Migration planning

How it works

  1. Inventory users, numbers, platform dependencies, and per-user CRM integration needs.
  2. Coordinate vendor and operational requirements for the transition.
  3. Implement explicit website SMS choices and supporting policy links.
  4. Track campaign approval, testing, and remaining migration steps separately.

Decisions that mattered

Cutover has dependencies

Number movement, campaign approval, user setup, and CRM integration are distinct milestones rather than a single “migration complete” checkbox.

Make choices explicit

The documented form change used an optional unchecked SMS choice and separated it from marketing consent.

Results

As of September 25, 2026, the website changes were complete; campaign approval, testing, and the broader migration were still open.

Scope & limits

This covers the parts I delivered and supported, not the whole migration.

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